Service Planner

2 weeks ago


Mumbai, Maharashtra, India Rentokil Initial Full time

About Rentokil PCI

Rentokil PCI is the leading provider of pest control services in India. As a key member of our team, the Service Planner will be responsible for planning, scheduling, and managing technicians to maximize profitability and productivity.

Key Responsibilities:

  • Develop proficiency in handling internal software platforms to optimize service delivery.
  • Ensure that the Service Companion usage is maximized for all service deliveries, with a target of 95% or higher.
  • Organize schedules and plan service requirements on a daily, weekly, and monthly basis for all technicians within the branch.
  • Ensure that all Service Companion devices are active and in use, with a goal of 100% activation at all times.

Reporting and Administrative Tasks:

  • Submit daily, weekly, and monthly State of Service reports for the branch.
  • Provide weekly reporting of pending jobs and ageing profiles to the Assistant Branch Manager/Branch Manager.
  • Maintain visibility on complaints received and report on all call outs/critical incidents received from the branch.

Requirements:

  • Graduate Freshers with good English communication skills can apply.
  • Graduation with 1 year of relevant experience is preferred.
  • Basic computer skills for reporting and work management are required.
  • Excellent communication and customer service skills are essential.

At Rentokil PCI, we value our people and offer a range of benefits, including a safe and supportive work environment, opportunities for learning and development, and a performance-based incentive structure.

We are committed to building an inclusive and diverse workplace and welcome applications from candidates of all backgrounds.


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