ServiceNow Senior Consultant

3 weeks ago

Ajmer, Rajasthan, India Cprime, Inc Full time
Job Title: ServiceNow Senior Consultant

Join Cprime, Inc, an Elite ServiceNow partner and one of America's fastest-growing companies, as a ServiceNow Senior Consultant. As a leading ServiceNow partner for over twelve years, we have been closely aligned with ServiceNow in every step of their growth.

We are seeking ServiceNow professionals with excellent technical and business skills to drive implementations successfully by leading a team of software engineers as a Senior technical consultant.

Key Responsibilities:
  • Actively participate in project workshops and ensure user stories are crafted and groomed as per customer requirements.
  • Build optimal technical solutions to meet business requirements through UI / Workflow configuration, reporting development, system integrations, and scripting.
  • Responsible for key milestones tied to unit and integrated testing, go-live readiness, and hypercare.
  • Participate in customer show-me sessions and demonstrate good customer management skills.
  • Drive operational excellence by demonstrating a solid understanding of the ServiceNow platform.
  • Act as a trusted advisor by guiding the project team and customers on ServiceNow best practices.
  • Drive value for customers and Cprime, Inc by ensuring the CSATs for the assigned projects are in line with the targets.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a closely related field.
  • Minimum of five years of hands-on proven ServiceNow implementation experience is mandatory.
  • Good customer-facing and leadership skills.
  • Good communication skills, both written and verbal.
  • Must be a self-starter with the ability to deal with ambiguity, and white spaces and have a start-up mindset.
  • Must be flexible and ready to pivot based on changing demands of a project.
  • ServiceNow Certified System Administrator certification is mandatory.

We offer an INRY Flex policy that allows our employees to choose their work schedule. While we value flexibility, we also expect an overlap with US time zones to facilitate collaboration. Occasionally, late-night meetings may be required. We understand the importance of work-life balance, and if you stretch beyond regular hours, compensatory time off is available.

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