Key Client Liaison Specialist
6 days ago
Key Responsibilities:
• Build strong relationships with clients to ensure their requirements are met and orders executed.
• Record client feedback in an Excel sheet and follow up to ensure client's receive the details as per their enquiry and all communications are logged accurately.
• Share client reports with management if any concerns or issues arise for improvement of any of our services.
• Send out broadcast messages to clients informing them of any special offers on a monthly basis.
• Utilize excellent English verbal and written communication skills to maintain clients and possess customer service skills.
• Ability to work independently and proficient in Excel, WhatsApp Business Chat and Google Mails.
Job Highlights:
Client Interaction: Engage with clients via chat, and other communication channels to address inquiries, provide information, and maintain a positive client experience.
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