Client Liaison Specialist

2 weeks ago


Jaipur, Rajasthan, India Satya Satellite IT Solutions Full time

Key Responsibilities:

​​Maintain a robust communication framework to ensure seamless client interaction and effective issue resolution.

​​Record client feedback and escalate concerns to management for timely resolution and process improvement.

​​Deliver exceptional client service through timely and accurate communication, leveraging Excel, WhatsApp Business Chat, and Google Mails.

​​Collaborate with the management to share critical client feedback and implement strategies for service enhancement.

​​Develop and execute a comprehensive communication plan to inform clients of special offers and promotions.

​​Utilize strong verbal and written communication skills to foster strong client relationships and drive business growth.

​​Excel in a fast-paced environment, working independently to achieve client satisfaction and service excellence.

​​Possess 3 years of international client communications experience and proficiency in Excel, WhatsApp Business Chat, and Google Mails.



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