
Build Meaningful Relationships
6 days ago
About Our Social Impact Project
Our mission is to redefine the way people connect by building a social platform that's not just engaging but also safe, inclusive, and fun. We're a rapidly growing startup with a bold vision: to transform online interactions into meaningful relationships.
We're seeking an Experienced Community Support Specialist to join our team for a 3-month, fully remote project who will be building connections and creating meaningful user experiences.
Key Responsibilities:
- User Calling – Help onboard new users, re-engage inactive ones, and support retention through proactive conversations.
- Query Resolution – Handle user queries via calls with empathy and efficiency.
- Community Management – Organize virtual meetups, facilitate doubt-clearing sessions, and address hotline concerns.
- Feedback Collection – Gather user insights to improve our product and support.
- Relationship Building – Foster trust and long-term engagement with our users.
This is a great opportunity to gain real-world experience in user support and community engagement while working remotely.
Why Join Us?
- Impact at Scale: Be part of the next big wave in social connection, shaping experiences for millions across India, LATAM, and MENA.
- Rewarding Journey: Competitive compensation, equity options, and growth that parallels our explosive success.
- Learn with the Best: Collaborate directly with founders and industry pioneers, supported by stellar investors like Krafton, India Quotient, and Elevation Capital.
- Freedom to Thrive: Enjoy an unlimited leave policy and unparalleled ownership of your work.
- Product-Centric Mindset: Work in a company where products take center stage, solving unique challenges with innovative solutions.
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