Hospitality Ambassador

7 days ago


Delhi, Delhi, India beBeeGuestRelations Full time ₹ 50,00,000 - ₹ 80,00,000
Job Description:

We are seeking a Guest Relations Executive who embodies warmth, professionalism, and attention to detail in every interaction. Creating memorable guest experiences is at the heart of our hospitality philosophy.

Key Responsibilities:
  • We greet guests warmly, setting the tone for a lasting impression.
  • Manage reservations, waitlists, and seating efficiently to ensure seamless operations.
  • Assist guests with menu queries, special requests, and dietary needs with a friendly and approachable demeanor.
  • Build strong relationships with regular guests and recognize VIP customers through personalized service.
  • Handle guest feedback and complaints with empathy and professionalism.
  • Coordinate with service staff, kitchen, and management to maintain smooth operations.
  • Maintain a clean, organized, and inviting reception area.
Requirements:
  • Excellent communication and interpersonal skills are essential.
  • A friendly, professional, and approachable personality is required.
  • Strong organizational and multitasking abilities are necessary.
  • Prior experience in hospitality, F&B, or guest relations is advantageous.
  • The ability to remain calm and positive in a fast-paced environment is crucial.
Benefits:
  • Be part of a growing, guest-centric brand.
  • Enjoy a dynamic work environment focused on hospitality excellence.
  • Cultivate career growth and learning opportunities in the F&B industry.

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