
Patient Care Ambassador
2 days ago
Greetings from Vijaya Diagnostic Centre
We are looking for a Patient Care Representative to join our team in Hyderabad and Bangalore.
- Guide patients through the required services and ensure their comfort throughout the process.
- Verify patient readiness for requested tests, including adequate fasting and other requirements.
- Manage Q-Line and Token Systems to provide a seamless experience at billing counters.
- Help patients select packages for various tests and explain precautions and timings.
- Ensure timely completion of tests within specified timeframes.
- Guarantee that collected samples reach the central laboratory via established logistics routes.
- Monitor sample dispatches to processing centers and promptly address any delays or issues.
- Coordinate home deliveries of MRI/CT/NM reports for patient convenience.
- Collaborate with other branches in emergency situations, minimizing disruptions to patient care.
Support the billing desk during staff shortages.
Requirements:- Any Graduate degree
Full-time, permanent employment opportunities in a dynamic healthcare environment.
Category:Other Hospital Staff
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