Rapid Resolution Expert

About Escalation Specialist RoleElevate your career as an Escalation Specialist where you will handle challenging customer issues, diffuse difficult situations through active listening, patience, and empathy. As a key player in our organization, you will resolve complex cases through research and collaboration.This role is ideal for those who possess strong...

Job Title: Critical Incident Resolution SpecialistAs a Critical Incident Resolution Specialist, you will play a pivotal role in resolving complex technical issues across multiple business systems. Your primary objective will be to ensure operational stability and provide exceptional support to our customers.Key Responsibilities:Independently investigate and...

Intelligent Claims Resolution SpecialistWe are seeking a skilled professional to orchestrate Large Language Models (LLMs) and Small Language Models (SLMs) that optimize revenue cycle processes, minimize Accounts Receivable (AR) dollars, and improve claim resolution efficiency.About the Role:The ideal candidate will work closely with healthcare experts and...

Job Title: Fraud InvestigatorAbout the Role:SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding...

Job Title: Sanctions Screening ExpertThe KYC & Sanctions Screening Analyst role is under the Global Legal Compliance team. This position will be located in a shared service centre and will report to the Compliance & Sanctions Screening Manager within.About the Role:This position involves reviewing and resolving false positives from automated daily ongoing...

Job Title: Global Product Control ExpertIn this high-profile leadership role, you will oversee a team of professionals across multiple sites in India, working closely with global stakeholders to deliver strategic oversight of product control.Key Responsibilities:Design and implement an effective organizational structure that drives standardization of support...

Job Title : Technical Solutions ExpertProject Role : We are seeking a skilled and experienced Technical Solutions Expert to join our team. As a Technical Solutions Expert, you will play a crucial role in ensuring operational stability across various business system components.Responsibilities:Resolve incidents and problems using technical expertise and...

Expert EPM Support SpecialistKey Responsibilities:Deliver comprehensive support for enterprise performance management solutions, including incident resolution and change requests.Manage the lifecycle of support issues: assign, monitor, resolve, and escalate while maintaining service level agreements.Act as a key client contact, proactively identifying...

Job SummaryWe are looking for a seasoned Information Security Analyst to manage third-party risk management, assist in implementing ISMS-related activities, and protect systems and assets from external and internal threats.As an expert in the field of cybersecurity, you will be responsible for facilitating assurance-related requirements, having...

Job DescriptionWe seek an expert to manage denied claims and identify revenue gain opportunities. The successful candidate will review open AR claims, identify trends through data analysis, and coordinate with stakeholders to address issues.Key Responsibilities:Conduct thorough reviews of denied claims and account-level dataAnalyze data to identify process...