Global Head of Professional Services

1 month ago


Bengaluru, Karnataka, India Talent Worx Full time
Job Title: Global Head of Professional Services

TalentWorx is seeking an experienced Global Head of Professional Services to lead a diverse and high-performing team of professionals across multiple regions, including Asia, the Middle East, Europe, and North America.

Key Responsibilities:
  • Leadership and Team Development: Foster a high-performance culture, build the team's technical and consulting skills, and focus on talent management and succession planning.
  • End-to-End Service Delivery: Oversee the entire project lifecycle, from pre-sales to post-implementation support, ensuring seamless solutions delivery across on-premise and cloud platforms.
  • Cross-functional Collaboration: Collaborate with internal teams to deliver an integrated client experience, aligning the professional services function with the client's global strategy.
  • Risk Management and Transparency: Establish and monitor key performance metrics to ensure effective risk and control management, fostering a culture of transparency and accountability.
  • Client Relationship Management: Build and maintain long-term, strategic relationships with key clients, serving as the face of professional services and a trusted advisor.
  • Strategic Leadership: Provide thought leadership and strategic insights on market trends, emerging technologies, and opportunities to innovate and grow service offerings.
Requirements:
  • 15+ Years of Experience: Proven leadership in professional services, ideally within the financial services sector, with demonstrated success in building and growing global teams.
  • Expert in Financial Operations: In-depth knowledge of financial operations, particularly in post-trade processing, reconciliations, and regulatory requirements.
  • Data-driven Strategic Leadership: Ability to drive business growth and innovation using a data-driven approach to decision-making and problem-solving.
  • Commercial Acumen: Strong business management skills, including experience with budgeting, forecasting, and delivering measurable results.
  • Global Client Engagement: Experience working with C-suite stakeholders and managing client relationships at a global scale, with a proven track record of delivering excellent client service in a fast-paced, complex environment.
  • Travel: Willingness to travel up to 25% internationally to oversee operations and strengthen client relationships.


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