Enterprise Systems Specialist

1 day ago

Jodhpur, Rajasthan, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000
Job Title: Technical Support Analyst

The Role Overview is a key position that involves providing technical support to our strategic and key enterprise customers. The successful candidate will be responsible for building relationships with these customers to ensure continued engagement. This role requires managing and delivering technical support and professional services consulting practices related to Enterprise System design & architecture, performance assessment, health monitoring, and health checks operations for large enterprise customers.

Required Skills and Qualifications

To excel in this role, you should possess the following skills and qualifications:

  • Excellent customer communication, management, and presentation skills.

  • Experience with Esri software and strong problem-solving and analytics skills in addressing and resolving technical issues of ESRI mainly ArcGIS Enterprise (ArcGIS Server, ArcGIS Enterprise Portal, ArcGIS Data Store, Geoevent Server, GeoAnalytics Server, Image Server), ArcGIS Desktop, ArcGIS Online, and ArcGIS Runtime and Field Apps.

  • Hands-on experience in working with Enterprise Geodatabases, Versioning, Replication, and Installation, Configuration over supported RDBMS - Oracle / Microsoft SQL Server / PostgreSQL databases.

  • Strong problem-solving and analytics skills in addressing and resolving technical issues of ESRI and its inter-related technologies.

  • Ability to understand and communicate technical information clearly.

  • Willingness to travel with short notice and ability to re-locate as per the need of the organization.

  • Ability to learn new concepts and adapt to a changing work environment.

  • Proficient written and verbal communication abilities with a strong grasp of the English language including grammar, punctuation, and consistency.

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