
Business Relationship Developer
2 days ago
We are seeking a highly skilled Business Relationship Developer to join our organization. The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to build strong relationships with clients.
Key Responsibilities:
- Handle outbound and inbound tele-calling to generate leads and build relationships with clients.
- Explain company products and services clearly to prospective customers.
- Maintain a database of customer information and track interactions for follow-ups.
- Coordinate with sales and marketing teams to achieve business targets.
- Convert leads into opportunities through effective communication and persuasion skills.
- Provide excellent after-sales support to strengthen client retention.
- Prepare daily/weekly reports of calls, leads, and conversions.
Requirements:
- MBA (Marketing/Finance) or Graduate with minimum 3 years of tele-calling / customer relationship experience.
- Strong verbal communication skills with fluency in English, Hindi, and regional languages.
- Excellent listening, persuasion, and negotiation skills.
- Goal-driven, self-motivated, and able to work under targets.
- Good knowledge of CRM tools, MS Office, and reporting.
- Positive attitude and customer-centric approach.
A dynamic work environment that fosters growth and development.
Frequent feedback and coaching to ensure success.
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