Freshers Job Opportunity in Healthcare Voice Services
1 week ago
HCLTech is a leading global technology company that offers a wide range of career opportunities for professionals who are passionate about delivering excellent customer service and support. Our current job opening for Healthcare Voice Specialists is an exciting chance to join our team and contribute to the success of our clients.
As a Healthcare Voice Specialist, you will be responsible for handling inbound and outbound calls, responding to customer inquiries, and resolving issues efficiently. This role requires strong communication skills, problem-solving abilities, and a willingness to learn and adapt to new situations.
We offer a comprehensive benefits package, including flexible working hours, career development opportunities, and a dynamic work environment. If you are interested in a challenging and rewarding career in healthcare and customer service, we encourage you to apply for this position.
About the Company:
- We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees
- We offer the opportunity to work with colleagues across the globe
- We offer a virtual-first work environment, promoting a good work-life integration and real flexibility
Job Description:
- Handle inbound and outbound calls with accuracy and efficiency
- Respond to customer inquiries and resolve issues promptly
- Collaborate with cross-functional teams to improve processes and resolve issues
- Meet productivity and quality targets while maintaining a high level of customer satisfaction
Requirements:
- Degree in any field (B.E/B.Tech/Engineering/Tech Graduates not eligible)
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment with multiple priorities
- Ability to learn new skills and adapt to changing situations
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