Fashion Industry Customer Service Professional
21 hours ago
About Mintobay
Mintobay is a leading fashion company based in Bangalore, India.
Job Summary
We are seeking an experienced customer service professional to join our team as an Ecom Customer Service Representative. In this role, you will be responsible for providing exceptional customer experiences through phone, email, chat, and social media platforms.
Key Responsibilities
- Customer Support: Respond promptly and professionally to customer inquiries, concerns, and issues, aiming for first-contact resolution.
- Issue Resolution: Collaborate with other teams to resolve complex customer issues and provide solutions that exceed customer expectations.
- Product Knowledge: Stay informed about Mintobay's clothing collections, promotions, and policies to provide accurate and helpful information to customers.
- Order Management: Assist customers with order placement, tracking, modifications, cancellations, and returns in accordance with company policies.
- Feedback Handling: Collect and report customer feedback, suggestions, and complaints to improve the overall customer experience.
Requirements
- Education: A high school diploma or equivalent; a bachelor's degree in a related field is preferred.
- Customer-Centric: A genuine passion for providing exceptional customer service and a strong desire to assist customers.
- Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
- Empathy: The ability to empathize with customers' concerns and provide appropriate solutions.
- Problem-Solving: Strong problem-solving skills and the ability to think critically to resolve customer issues.
Benefits
- Salary: 2-3 Lacs per Annum.
- Location: Bomanahalli, preferred candidates from nearby locations are encouraged to apply.
-
Fashion Industry Expert
21 hours ago
India Armani Exchange Full time**Armani Exchange Fashion Consultant Role Overview**As a dynamic and fashion-forward retailer, Armani Exchange is seeking a skilled Fashion Consultant to join our team at our Kochi location.**Job Summary:**This is a full-time on-site role that involves providing exceptional customer service, offering expert fashion advice, and assisting customers with their...
-
Recruitment Specialist for Fashion Industry
2 days ago
India Confront Fashion Portfolio Pvt. Ltd. Full timeWe are Confront Fashion Portfolio Pvt. Ltd., a specialized recruitment company dedicated to the fashion industry.As our ideal candidate, you will be responsible for screening resumes and job applications to determine their relevance to the role.Key Responsibilities:Conducting phone or virtual interviews to evaluate candidates' skills, experience, and...
-
india Volar Fashion Full timeImmediate requirement for Business Development/ Sales Executive position for Mumbai location. Job Location: Kandivali West, Mumbai Experience: 4+ yrs Salary: 30-60 K Email your updated cv at: (with current , expected salary, notice period details) We are looking for a Sales Executive / Business Development Executive who has 4+ years of minimum...
-
india Volar Fashion Full timeImmediate requirement for Business Development/ Sales Executive position for Mumbai location. Job Location: Kandivali West, Mumbai Experience: 4+ yrs Salary: 30-60 K Email your updated cv at: (with current , expected salary, notice period details) We are looking for a Sales Executive / Business Development Executive who has 4+ years of minimum...
-
india Volar Fashion Full timeHere is a comprehensive job description for a Business Development Manager for a fashion brand(Footwear): Job Title: Business Development Manager Reports to: CEO/Founder or Senior Management Department: Business Development/Commercial Location: Kandivali W, Mumbai Job Summary: We are seeking an experienced Business Development Manager to drive growth, expand...
-
Fashion TV
3 weeks ago
india Fashion TV - Kolkata Full timeWe seek a talented and creative Content Writer with expertise in fashion, fitness, food, lifestyle trends, and trending news. The ideal candidate will be passionate about creating engaging, informative, and compelling content that resonates with our audience. Key Responsibilities: Research, write, and edit content on various topics including fashion,...
-
India Palettier Full timeJob Title: Senior Sales & Merchandising AssociateWe are seeking a highly skilled and motivated Senior Sales & Merchandising Associate to join our team at Palettier. As a key member of our sales team, you will play a crucial role in driving our growth by engaging with fashion designers and labels to promote our innovative software solutions.About the Role:You...
-
Fashion Consultant
4 days ago
India Sandhya Shah Full timeCompany Description Sandhya Shah is an Indian fashion company based in Mumbai, Maharashtra, established in 1992. Specializing in Indo-western, bridal, and ethnic wear, Sandhya Shah designs and produces all products in India. The company aims to modernize Indian clothing heritage in an innovative style while preserving the rich cultural traditions of the...
-
Logistics Customer Service Professional
6 days ago
India AGS Logistics Pvt Ltd Full timeCompany OverviewAGS Logistics Pvt Ltd is a leading international logistics service provider in India with over a decade of experience in freight management, supply chain, project logistics, and customs brokerage.We specialize in verticals such as auto, fashion, paper, and industrial sectors, serving clients from large MNCs to Indian corporations and SMEs...
-
Senior Fashion Expert
5 days ago
India Sandhya Shah Full timeAbout Sandhya ShahSandhya Shah is a renowned Indian fashion company based in Mumbai, India. Established in 1992, the company specializes in Indo-western, bridal, and ethnic wear.Our VisionWe aim to modernize Indian clothing heritage while preserving the rich cultural traditions of the country.About This RoleThis full-time, on-site position for a Senior...
-
Customer Success Advocate for Fashion E-commerce
2 weeks ago
India LetsDressUp (LDU) Full timeAt LetsDressUp (LDU), a pioneering fashion company, we're building an inclusive brand that empowers women to dress up in their size and style sustainably. As a Customer Success Executive, you'll play a pivotal role in ensuring customer satisfaction and driving repeat purchases.We're seeking a highly motivated and customer-centric individual to join our team...
-
Armani Exchange | Fashion Consultant
24 hours ago
india Armani Exchange Full timeCompany DescriptionA|X Armani Exchange was launched in 1991 in the U.S. It retails fashion and lifestyle products and is known for its occasionally provocative ad campaigns. Inspired by street-chic culture and dance music, it is targeted as the more accessible Armani brand. Role DescriptionThis is a full-time on-site role for a Fashion Consultant at Armani...
-
Fashion Consultant
4 weeks ago
India LIZ PAUL Full timeCompany Description LIZ PAUL is a luxury Indian couture brand renowned for its exquisite bridal and occasion wear that blends traditional craftsmanship with contemporary design. With three flagship stores in New Delhi, the brand offers bespoke, handcrafted collections featuring intricate embroidery and luxurious fabrics. LIZ PAUL has built a strong...
-
Sandhya Shah | Fashion Consultant | india
5 days ago
india Sandhya Shah Full timeCompany DescriptionSandhya Shah is an Indian fashion company based in Mumbai, Maharashtra, established in 1992. Specializing in Indo-western, bridal, and ethnic wear, Sandhya Shah designs and produces all products in India. The company aims to modernize Indian clothing heritage in an innovative style while preserving the rich cultural traditions of the...
-
Sandhya Shah | Fashion Consultant | india
4 days ago
india Sandhya Shah Full timeCompany Description Sandhya Shah is an Indian fashion company based in Mumbai, Maharashtra, established in 1992. Specializing in Indo-western, bridal, and ethnic wear, Sandhya Shah designs and produces all products in India. The company aims to modernize Indian clothing heritage in an innovative style while preserving the rich cultural traditions of the...
-
Sandhya Shah | Fashion Consultant | india
5 days ago
india Sandhya Shah Full timeCompany Description Sandhya Shah is an Indian fashion company based in Mumbai, Maharashtra, established in 1992. Specializing in Indo-western, bridal, and ethnic wear, Sandhya Shah designs and produces all products in India. The company aims to modernize Indian clothing heritage in an innovative style while preserving the rich cultural traditions of the...
-
Fashion Designer\Textile Designer- Intern
1 month ago
India Aditya Birla Fashion and Retail Ltd. Full timeBRAND- W FOR WOMEN POSITION- 1.Fashion Designer 2.Textile Designer We are excited to offer a Graduation Project Internship that will give you hands-on experience in the fashion/textile design industry and the opportunity to work on an actual design project that can be used for your graduation requirements. We believe in fostering creativity, and...
-
Fashion Designer\Textile Designer- Intern
1 month ago
india Aditya Birla Fashion and Retail Ltd. Full timeBRAND- W FOR WOMENPOSITION- 1.Fashion Designer2.Textile DesignerWe are excited to offer a Graduation Project Internship that will give you hands-on experience in the fashion/textile design industry and the opportunity to work on an actual design project that can be used for your graduation requirements.We believe in fostering creativity, and this internship...
-
Mintobay | Ecom Customer Service Representative
24 hours ago
india Mintobay Full timeCompany: MINTOBAYLocation: BangaloreJob Description: We are looking for a dedicated and customer-focused individual to join our team as an Ecom Customer Service Representative. You will be playing a crucial role in ensuring our customers have a seamless and enjoyable shopping experience on our platform. If you are a friendly, empathetic, and...
-
Fashion Operations Specialist
4 days ago
India Mænaam Full timeJob OverviewMænaam is seeking a highly skilled Fashion Operations Specialist to join our team. As an integral part of our operations, you will be responsible for overseeing the day-to-day management of online sales platforms and offline retail stores.Key Responsibilities:Operations Management: Oversee inventory updates, order fulfillment, and customer...