Cloud Operations Specialist

We are seeking a highly skilled and experienced cloud engineer to join our team. This role will be critical in ensuring the availability, reliability, and performance of our platform services and applications deployed on cloud infrastructure.

The ideal candidate will possess deep expertise in Kubernetes, cloud operations, and a passion for optimizing complex distributed systems. You will be instrumental in running our production environment, responding to critical incidents, and driving continuous improvement in system reliability and efficiency across both RAN and Core cloud deployments.

Key Responsibilities:

• Run the production environment by proactively monitoring availability and taking a holistic view of system health for our cloud-based RAN and Core Network platforms.
• Improve the reliability and quality of the system through automation, process refinement, and best practices for both RAN and Core cloud components.
• Measure and optimize system performance to ensure efficient resource utilization and optimal user experience for network services.
• Ensure services are available, the underlying infrastructure is properly functioning and monitor critical applications and related services to guarantee system availability for RAN and Core functions.
• Design, deploy, and manage Kubernetes clusters and related cloud infrastructure for both RAN and Core Network application deployments.
• Implement and maintain containerization strategies and orchestration best practices for telecom workloads.
• Manage and troubleshoot Robin storage solutions within the Kubernetes environment, supporting the unique storage needs of RAN and Core applications.
• Implement and manage CI/CD pipelines for cloud-native RAN and Core applications.
• Responsible for cloud resource provisioning, scaling, and cost optimization for all deployed network functions.
• Collaborate for high-priority incident tickets, ensuring rapid system recovery for both RAN and Core impacted services.
• Be on standby to interface with developers when issues arise and provide immediate technical insights and support for cloud-native network functions.
• Lead Problem Management efforts, including Root Cause Analysis (RCA), for complex incidents affecting RAN and Core cloud deployments.
• Identify bugs and work with development teams to prioritize and implement fixes for cloud-native network elements.
• Implement and maintain robust monitoring, logging, and alerting solutions for cloud infrastructure and applications supporting RAN and Core services.
• Define and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for critical RAN and Core services running in the cloud.
• Develop and implement automation scripts and tools to streamline operational tasks, deployments, and incident response for cloud-native RAN and Core components.
• Evaluate and integrate new tools and technologies to enhance operational efficiency.
• Provide training and mentorship to junior team members on cloud technologies and SRE practices, specifically in the context of telecom networks.
• Work closely with development, network, and security teams to ensure seamless service delivery across the entire network architecture.

Requirements:

• Deep expertise in Kubernetes, cloud operations, and SRE practices.
• Strong understanding of cloud infrastructure, including deployment, scaling, and cost optimization.
• Experience with containerization strategies and orchestration best practices.
• Knowledge of Robin storage solutions and their integration with Kubernetes.
• Proficiency in CI/CD pipeline management and automation.
• Strong problem-solving skills and ability to lead RCA efforts.
• Excellent communication and collaboration skills.
• Ability to work effectively in a fast-paced environment with multiple priorities.

What We Offer:

• A competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.