
Receivable Operations Leader
4 days ago
Job Overview
The Receivable Operations Manager will be responsible for managing and overseeing the daily operations of the branch's receivables function.
- Create and implement effective strategies to improve collection efficiency and reduce delinquencies.
- Collaborate with cross-functional teams to resolve customer complaints and issues effectively.
- Develop and analyze key performance indicators (KPIs) related to receivables management to optimize processes.
Key Responsibilities
- Manage a team of staff members to ensure compliance with regulatory requirements and internal policies.
- Provide guidance and training to junior staff members on receivables procedures.
- Maintain accurate records and reports on key performance indicators (KPIs).
- Analyze data to identify trends and areas for improvement.
Requirements
- Strong knowledge of BFSI regulations and practices.
- Excellent communication, interpersonal, and leadership skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficiency in MS Office and other relevant software applications.
- Strong analytical and problem-solving skills.
Preferred Qualifications
- Experience working with CRM systems is an added advantage.
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