Customer Experience Strategist
2 weeks ago
At Domnic Lewis International, we are seeking a seasoned Customer Experience Strategist to spearhead our efforts in delivering exceptional customer experiences.
The ideal candidate will have 10-20 years of experience and be well-versed in the financial services industry.
This role offers a competitive salary of ₹1.5 Crore - ₹2.5 Crore per annum, depending on location and qualifications.
The successful candidate will drive strategic leadership, customer journey optimization, data-driven insights, technology innovation, and compliance management.
To succeed, you should possess a Bachelor's degree in Business Administration or a related field and an MBA is preferred.
You will lead cross-functional teams to implement improvements and innovations that enrich the end-to-end customer experience.
A strong strategic mindset, analytical skills, and excellent communication and interpersonal skills are essential for this role.
We offer a dynamic work environment, opportunities for growth and professional development, and a comprehensive benefits package.
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Customer Experience Strategist
4 weeks ago
Mumbai, Maharashtra, India Godrej & Boyce Mfg. Co. Ltd. Full timeGodrej & Boyce Mfg. Co. Ltd. is a leading diversified conglomerate seeking an experienced Customer Experience Strategist to strengthen its digital ecosystem.The ideal candidate will lead initiatives that enhance the overall customer experience by understanding and mapping the customer journey, identifying critical touchpoints and pain points along the same,...
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EvolutionCo Digital | Customer Experience Design
3 weeks ago
mumbai, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeKEY OBJECTIVE OF THE ROLE A Senior Digital Media Strategist is responsible to implement and supervise digital media activities for the assigned brands. As a representative of EvolutionCo, the personnel will aid its clients in delivering value for campaigns by means of conceptualization and implementation of strategies & campaigns thereby contributing to...
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EvolutionCo Digital | Customer Experience Design
3 weeks ago
mumbai, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeKEY OBJECTIVE OF THE ROLEA Senior Digital Media Strategist is responsible to implement and supervise digital media activities for the assigned brands. As a representative of EvolutionCo, the personnel will aid its clients in delivering value for campaigns by means of conceptualization and implementation of strategies & campaigns thereby contributing to...
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Customer Experience Strategist
3 weeks ago
Mumbai, Maharashtra, India Godrej & Boyce Mfg. Co. Ltd. Full timeUnlock Customer DelightAbout the Role:We are seeking a seasoned CX Strategist to spearhead our digital transformation initiatives, driving customer experience excellence across our organization.About You:15 years of experience in customer management roles, customer experience, customer success, or related fields, preferably in the consumer goods industry.MBA...
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Content Strategist
4 weeks ago
Mumbai Metropolitan Region, India The Quorum Full timePosition: Creative StrategistLocation: Mumbai & Hyderabad Company: The Quorum The Quorum is seeking an innovative and driven Creative Strategist to develop compelling content strategies and produce engaging copy that resonates with our audience. As a Creative Strategist, you will work closely with cross-functional teams to shape brand messaging,...
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Content Strategist
4 weeks ago
Mumbai Metropolitan Region, India The Quorum Full timePosition: Creative Strategist Location: Mumbai & Hyderabad Company: The Quorum The Quorum is seeking an innovative and driven Creative Strategist to develop compelling content strategies and produce engaging copy that resonates with our audience. As a Creative Strategist, you will work closely with cross-functional teams to shape brand messaging,...
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Customer Experience Strategist
2 weeks ago
Mumbai, Maharashtra, India Aptia Group Full timeAptia Group is seeking a seasoned Customer Experience Strategist to join our team in leading the development and execution of customer-centric initiatives.Job DescriptionThis role requires a strong strategic thinker who can drive business growth through customer experience improvements. As a Senior Operations Leadership, you will be responsible for driving...
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Digital Experience Architect
5 days ago
Mumbai Metropolitan Region, India Spinach Experience Design Full timeAbout Spinach Experience Design:We are a leading Mumbai-based UI UX product design and development company that partners with global Fortune 500 companies, listed MNCs, and brave new funded or 0-1 startups.Our work features across 8 world markets, showcasing our expertise in diverse sectors like travel, e-commerce, education, media-tech, healthcare, telecom,...
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mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilities As a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...
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SaaS Marketing Strategist
5 days ago
Mumbai Metropolitan Region, India Living Things Full timeThis is an exciting opportunity to join Living Things as a SaaS Marketing Strategist.Job SummaryWe are seeking a highly skilled and experienced marketing professional to lead our B2B SaaS marketing efforts. As a SaaS Marketing Strategist, you will be responsible for developing and executing multi-channel marketing campaigns to generate high-quality leads and...
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Customer Experience Strategist
3 weeks ago
Mumbai, Maharashtra, India Abbott Full timeAbbott, a global healthcare leader, is seeking an experienced Customer Experience Strategist to join our team. This role will play a critical part in shaping the future of customer experience across our organization.We are committed to improving the lives of 3 billion people by decade's end and reaching 1 billion more than we do today, each year. Our goal is...
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mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilitiesAs a Customer Success Executive, you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...
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Senior Brand Strategist
3 weeks ago
Mumbai Metropolitan Region, India Conran Design Mumbai Full timeAbout the RoleAs a Senior Brand Strategist at Conran Design Mumbai, you will play a vital role in shaping the creative direction of our clients' brands. We are seeking an experienced and innovative strategist who can lead cross-functional teams to deliver high-quality solutions that exceed client expectations.Job Description:Develop and execute comprehensive...
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Customer Experience Strategist
3 weeks ago
Mumbai, Maharashtra, India Abbott Full timeAbbott: Customer Engagement Manager RoleWe are seeking an experienced Customer Experience Strategist to join our team at Abbott.About the Position:The customer experience landscape has undergone significant transformations in recent years, with consumers demanding greater control over their information and care decisions. To succeed in this space, it is...
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Content Strategist
7 days ago
Mumbai Metropolitan Region, India Asymmetrique Full timeWe have an opening for a Content Strategist only for the Mumbai location. Details are mentioned below: 1. Experience: 7-10 years of experience working as a Content Strategist 2. Salary: As per industry standard 3. Location: Mumbai (Onsite) Job Description Responsibilities: Articulate the value, vision and roadmap for content for clients and internal...
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Content Strategist
1 week ago
Mumbai Metropolitan Region, India Asymmetrique Full timeWe have an opening for a Content Strategist only for the Mumbai location.Details are mentioned below:1. Experience: 7-10 years of experience working as a Content Strategist2. Salary: As per industry standard3. Location: Mumbai (Onsite)Job DescriptionResponsibilities:Articulate the value, vision and roadmap for content for clients and internal...
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Digital strategist
2 weeks ago
Mumbai, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeKEY OBJECTIVE OF THE ROLEA Senior Digital Media Strategist is responsible to implement and supervise digital media activities for the assigned brands. As a representative of Evolution Co, the personnel will aid its clients in delivering value for campaigns by means of conceptualization and implementation of strategies & campaigns thereby contributing to...
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Digital Strategist
3 weeks ago
Mumbai, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeKEY OBJECTIVE OF THE ROLE A Senior Digital Media Strategist is responsible to implement and supervise digital media activities for the assigned brands. As a representative of EvolutionCo, the personnel will aid its clients in delivering value for campaigns by means of conceptualization and implementation of strategies & campaigns thereby contributing...
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Creative Strategist
2 weeks ago
Mumbai Metropolitan Region, India Tribes Communication Full timeTribes Communication is a Rs. 800 crore company in capitalized billing and largest customer experience organization in the country of fully integrated marketing agencies. We have been investing in technology that enables customer experience across OOH, Events, Activation and Retail and have developed solutions and platforms that integrate with our core...
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Creative Strategist
2 weeks ago
Mumbai Metropolitan Region, India Tribes Communication Full timeTribes Communication is a Rs. 800 crore company in capitalized billing and largest customer experience organization in the country of fully integrated marketing agencies. We have been investing in technology that enables customer experience across OOH, Events, Activation and Retail and have developed solutions and platforms that integrate with our core...