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Senior Team Leader

2 weeks ago

Gurgaon Gurugram Mumbai, India beBeeLeadership Full time US$ 9,00,000 - US$ 12,00,000
Team Lead Job Description

This role is responsible for leading and supervising a team of Video KYC Officers to ensure achievement of performance targets.

  • Monitor daily operational metrics including call volumes and verification quality.
  • Coach and mentor team members to drive performance improvement and ensure adherence to compliance standards.

The ideal candidate will have excellent leadership skills, be able to manage multiple tasks, and possess strong analytical and problem-solving abilities.

Benefits: We offer a competitive salary package, opportunities for professional growth and development, and a dynamic work environment.

Requirements:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Able to analyze data and make informed decisions.
  • Familiarity with video verification tools and processes.

What We Offer:

  • A competitive salary package.
  • Opportunities for professional growth and development.
  • A dynamic work environment.