E-commerce Operations Specialist

1 day ago

Gandhinagar, Gujarat, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000

Job Title: E-commerce Operations Specialist

 

Description:

We are seeking a proactive and detail-oriented professional to support our US-based e-commerce operations. This is a full-time, remote role focused on creating and managing online listings, handling customer communication, and conducting research to support product accuracy.

 

Main Responsibilities:

  • Create and manage product postings on relevant channels, including OfferUp, Facebook Marketplace, Craigslist, and others.
  • Maintain communication with the local sales team to ensure accurate and up-to-date listings.
  • Enhance existing listings by adding complete information and optimizing for customer engagement.
  • Respond to inquiries via email, phone calls, and voicemails within 24 hours.
  • Conduct detailed research on received inventory items to determine brand specifications and pricing benchmarks.
  • Recommend competitive pricing based on analysis.

 

Requirements:

  • Minimum 1 year of experience in online listings, customer service, or e-commerce operations.
  • Strong English communication skills - both written and verbal.
  • Highly organized, self-motivated, and capable of working independently during designated hours.
  • Experience with online marketplaces and customer support platforms is an advantage.

 

Benefits:

This is a remote, work-from-home opportunity that offers flexibility and autonomy. If you have a background in customer interaction, enjoy working with product data, and are looking for a role in the e-commerce domain, we'd love to hear from you.

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