Service Delivery Director

5 days ago


Gurgaon, Haryana, India BharatPe Full time
Sr. Service Operations Manager at BharatPe

Job Overview:

We are seeking a highly motivated Sr. Service Operations Manager to lead our service delivery team. As a key member of our operations team, you will be responsible for ensuring seamless service experience for our customers.

Main Responsibilities:

  • Develop and implement process improvements to enhance service efficiency and effectiveness.
  • Collaborate with cross-functional teams to resolve service-related issues and improve overall customer satisfaction.
  • Maintain accurate records and reports on service performance metrics.

Requirements:

  • Proven track record in service management, leadership, and problem-solving.
  • Excellent communication and interpersonal skills.
  • Able to work in a dynamic and fast-paced environment.

Benefits:

  • Competitive salary range: ₹1200000 - ₹1800000 per annum.
  • Opportunities for growth and professional development.
  • A collaborative and dynamic work environment.


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