Service Delivery Director
5 days ago
Job Overview:
We are seeking a highly motivated Sr. Service Operations Manager to lead our service delivery team. As a key member of our operations team, you will be responsible for ensuring seamless service experience for our customers.
Main Responsibilities:
- Develop and implement process improvements to enhance service efficiency and effectiveness.
- Collaborate with cross-functional teams to resolve service-related issues and improve overall customer satisfaction.
- Maintain accurate records and reports on service performance metrics.
Requirements:
- Proven track record in service management, leadership, and problem-solving.
- Excellent communication and interpersonal skills.
- Able to work in a dynamic and fast-paced environment.
Benefits:
- Competitive salary range: ₹1200000 - ₹1800000 per annum.
- Opportunities for growth and professional development.
- A collaborative and dynamic work environment.
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