Service Coordinator

2 weeks ago


Kolkata, West Bengal, India Rentokil Initial Full time
Job Title: Service Planner

About the Company: Rentokil PCI brings over 90 years of expertise to the Indian market, combining the global presence of Rentokil with the local expertise of PCI.

Job Summary: Service Planner is an essential role in the branch, responsible for planning, scheduling, and managing technicians' time to maximize profitability and productivity.

Key Responsibilities:

  • Plan and organize service schedules for all technicians within the branch.
  • Liaise with the Sales and Service team to accommodate urgent service visit appointments.
  • Manage customer service-related complaints or termination notifications effectively.
  • Review service reports with the Operations Executive and Branch Manager to highlight areas of concern.

Requirements:

  • Minimum graduation with 1 to 3 years of relevant experience in managing teams.
  • Basic computer skills for reporting and work management.
  • Effective communication and negotiation skills.

What We Offer: Rentokil PCI values its employees and provides a safe, inclusive, and dynamic work environment.


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