Service Coordinator
2 weeks ago
About the Company: Rentokil PCI brings over 90 years of expertise to the Indian market, combining the global presence of Rentokil with the local expertise of PCI.
Job Summary: Service Planner is an essential role in the branch, responsible for planning, scheduling, and managing technicians' time to maximize profitability and productivity.
Key Responsibilities:
- Plan and organize service schedules for all technicians within the branch.
- Liaise with the Sales and Service team to accommodate urgent service visit appointments.
- Manage customer service-related complaints or termination notifications effectively.
- Review service reports with the Operations Executive and Branch Manager to highlight areas of concern.
Requirements:
- Minimum graduation with 1 to 3 years of relevant experience in managing teams.
- Basic computer skills for reporting and work management.
- Effective communication and negotiation skills.
What We Offer: Rentokil PCI values its employees and provides a safe, inclusive, and dynamic work environment.
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