Customer Service Manager

2 weeks ago


Surat, Gujarat, India Busisol Sourcing Full time

Job Overview

We are seeking a highly organized and detail-oriented professional to join our team as a Customer Service Executive. In this role, you will be responsible for maintaining open communication with overseas agents and co-loaders, ensuring timely updates to clients on a daily basis.

Key Responsibilities

  • Regularly update clients on the status of daily orders
  • Coordinate with liners, shipping lines, and other service providers to ensure smooth logistics
  • Prepare and draft Bills of Lading (MBL/HBL)
  • Communicate with suppliers, carriers, and customers via email regarding shipping updates

Requirements

To be successful in this role, you will need excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.



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