Customer Service Agent
1 month ago
**Key Responsibilities:**
- Deliver exceptional customer service by efficiently handling calls and providing relevant information.
- Resolve internal service problems and escalate, if necessary, to ensure seamless customer experience.
- Proactively reach out to customers to address their concerns and needs.
- Collect and analyze customer feedback to identify areas for improvement.
- Respond to customer reviews in a timely and professional manner.
**Additional Responsibilities:**
- Assist other team members in resolving queries and provide support as needed.
- Adhere to organizational processes and policies to ensure consistency and quality.
- Provide feedback on system enhancements and organizational improvements to drive positive change.
-
Customer Service Liaison
4 weeks ago
Surat, Gujarat, India Busisol Sourcing Full timeJob Overview As a key member of the Busisol Sourcing team, the Customer Service Liaison will be responsible for maintaining strong relationships with overseas agents and co-loaders. This involves daily communication and updates to clients regarding order status. The role requires regular follow-ups with clients, liners, shipping lines, and other service...
-
Customer Service Portfolio Manager
4 weeks ago
Surat, Gujarat, India Busisol Sourcing Full timeJob Summary:At Busisol Sourcing, we're seeking a skilled professional to oversee daily interactions with overseas agents and co-loaders. As our ideal candidate, you'll be responsible for maintaining accurate order updates and providing regular communications to clients. Your key tasks will include:Monitoring and updating daily orders with overseas agents and...
-
Customer Service Executive
3 weeks ago
Surat, Gujarat, India Busisol Sourcing Full timeJob Description:Collaborate with overseas agents and co-loaders to update clients on daily orders.Regularly communicate with clients, liners, shipping lines, and other service providers to ensure seamless coordination.Prepare BL drafts, including MBL and HBL, as required.Communicate with suppliers, carriers, and customers via email to share shipping...
-
Customer Service Representative
3 weeks ago
Surat, Gujarat, India Tramily Hospitality Solutions Pvt Ltd Full timeKey Responsibilities:Contact Information Management: Obtain and update lists of individuals' contact details to ensure seamless communication with clients.Client Support: Address clients' uncertainties, grievances, and suggestions in a timely and professional manner.Professional Conduct: Conduct all functions with the utmost respect and courtesy, regardless...
-
Customer Experience Representative
5 days ago
Surat, Gujarat, India Tramily Hospitality Solutions Pvt Ltd Full timeAre you passionate about delivering exceptional customer experiences? Do you enjoy working in a dynamic environment where no two days are the same?We are seeking an experienced and skilled Customer Support Executive to join our team at Tramily Hospitality Solutions Pvt Ltd.About the Role:The successful candidate will be responsible for providing outstanding...
-
Customer Service Representative
1 month ago
Surat, Gujarat, India Croma Full timeCompany OverviewCroma, a Tata Group company, is a leading retail organization in India, serving customers with a wide range of products and services. Our mission is to provide an exceptional shopping experience to our customers.Job OverviewWe are seeking a skilled Customer Service Specialist to join our team in Surat. This full-time position requires an...
-
Customer Service Representative
6 days ago
Surat, Gujarat, India Croma Full timeInfinity Retail Limited, part of the Tata Group, is a leading retail company in Mumbai, India. With 51-200 employees, Croma offers a wide range of consumer products and services.We are seeking an experienced Customer Service Representative to join our team in Surat. This full-time position requires excellent communication skills, time management abilities,...
-
Customer Service Professional
3 weeks ago
Surat, Gujarat, India Tradified Learning Pvt Ltd Full timeCustomer Service ProfessionalTradified Learning Pvt Ltd is seeking a talented Customer Service Professional to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through proactive issue resolution, effective communication, and timely issue escalation.Main Responsibilities:Oversee the...
-
Customer Service Representative
3 weeks ago
Surat, Gujarat, India NJ India Invest Full timePrimary RoleWe are seeking a skilled Customer Service Representative to join our team at NJ India Invest.Deliver exceptional customer experiences by providing timely and accurate responses to customer inquiries.Offer proactive solutions to customer issues, ensuring a high level of customer satisfaction.Collaborate with internal stakeholders to resolve...
-
Customer Service Representative
4 weeks ago
Surat, Gujarat, India NJ India Invest Full timePrimary RoleEffectively handle customer calls and inquiries.Provide accurate and relevant information to customers.Resolve internal service issues and escalate when necessary.Proactively engage with customers to address their concerns.Analyze customer feedback to improve services.Respond to customer reviews and comments.Develop and document knowledge into...
-
Customer Service Representative
1 month ago
Surat, Gujarat, India Akshya Patra Services Full timeWe are seeking a highly skilled and experienced Receptionist to join our team at Akshya Patra Services. The ideal candidate will have a strong background in customer service, excellent communication skills, and a professional demeanor.Key Responsibilities:Greet and welcome visitors in a warm and professional manner.Answer screen and forward incoming phone...
-
Customer Service Team Lead
1 month ago
Surat, Gujarat, India Advance Job's Center Full timeJob Title: Customer Service ExecutiveWe are seeking a highly skilled Customer Service Executive to lead our customer support team and drive exceptional customer experiences.Key Responsibilities:Manage a team of customer support representatives to ensure timely and effective resolution of customer inquiries and issues.Develop and implement customer service...
-
Customer Service Team Lead
4 weeks ago
Surat, Gujarat, India Advance Job's Center Full timeWe are seeking a highly skilled Customer Service Team Lead to oversee our customer support team and ensure exceptional service delivery.Primary Responsibilities:Lead and manage a team of customer support representatives.Develop and implement customer service strategies.Resolve customer complaints and issues efficiently.Collaborate with other departments to...
-
Customer Service/Sales Ambassador
3 weeks ago
Surat, Gujarat, India Refrens Internet Private Limited Full timeAs a Sales and Customer Experience Representative at Refrens Internet Private Limited, you will play a key role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Provide prompt and professional customer service via phone, email, and in-person interactions.Identify and qualify potential sales leads, building strong...
-
Customer Service Representative
1 month ago
Surat, Gujarat, India Red & White Multimedia Education Official Full timeJob Title TelecallerJob DescriptionWe are seeking a skilled Telecaller to make outbound calls, handle inbound inquiries, and follow up on leads. The ideal candidate should have excellent communication, persuasion, and resilience skills.Key Responsibilities:Explain services offered by the Institute to parents and students over phone calls.Follow guidelines...
-
Customer Service and Sales Ambassador
1 month ago
Surat, Gujarat, India Refrens Internet Private Limited Full timeWe're seeking a dynamic and results-oriented Customer Service and Sales Ambassador to join our team at Refrens Internet Private Limited. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences and driving sales growth through strategic partnerships and relationships.The ideal candidate will possess...
-
Environmental Services Associate
4 weeks ago
Surat, Gujarat, India Sodexo india services pvt ltd Full timeRole Summary:Sodexo India Services Pvt Ltd is seeking a skilled Environmental Services Associate to join our team.About the Role:As an Environmental Services Associate, you will be responsible for maintaining the cleanliness and hygiene of allocated areas.Key Responsibilities:· Clean and maintain all areas assigned· Collection and disposal of garbage·...
-
Customer Service Ambassador
3 weeks ago
Surat, Gujarat, India NJ India Invest Full time**Primary Objectives:**Efficiently handle customer inquiries through various communication channels.Provide accurate and timely information to resolve customer issues.Escalate complex issues to ensure customer satisfaction.Proactively engage with customers to address concerns and improve overall experience.Key Performance Indicators (KPIs):First Call...
-
Customer Service Representative
4 weeks ago
Surat, Gujarat, India EducoHire Full timeJob Title: Front Desk ReceptionistLocation:Position Type: Full-TimeJob Summary: EducoHire is seeking a professional and organized individual to manage various administrative tasks while providing exceptional customer service as a Front Desk Receptionist. This role requires a friendly and approachable demeanor to welcome and assist visitors, clients, and...
-
Surat, Gujarat, India Croma Full timeCompany OverviewCroma, a Tata Group retail company, operates in Mumbai, Maharashtra, India, with 51-200 employees, offering a wide range of consumer products and services. For more details, visit our website at www.croma.com.Job OverviewWe seek a Mid-Level Customer Service Specialist to join our team in Surat. This full-time position requires a motivated...