Customer Service Executive
6 days ago
Job Description:
- Collaborate with overseas agents and co-loaders to update clients on daily orders.
- Regularly communicate with clients, liners, shipping lines, and other service providers to ensure seamless coordination.
- Prepare BL drafts, including MBL and HBL, as required.
- Communicate with suppliers, carriers, and customers via email to share shipping updates.
Key Responsibilities:
• Develop and maintain strong relationships with overseas agents and co-loaders.
• Ensure timely updates to clients on daily orders.
• Coordinate with clients, liners, shipping lines, and other service providers to facilitate smooth operations.
• Prepare and issue BL drafts as necessary.
• Communicate with suppliers, carriers, and customers via email to share shipping updates.
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Customer Service Team Lead
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Customer Service Team Lead
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Customer Service Professional
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