Client Relationship Manager

4 weeks ago


Goregaon, Maharashtra, India Hexagon Events Pvt Ltd Full time
Job Description

To excel in this role, you will be responsible for managing projects as a team player and ensuring seamless communication between internal teams and clients.

Key Responsibilities:
  • Meet and exceed client expectations in terms of responsiveness, timeliness, quality, and cost-effectiveness.
  • Conduct market research and analyze data to inform business decisions.
  • Develop and implement project plans for end-to-end event management.
  • Create engaging presentations and reports to showcase project progress.
  • Liaise with various departments to resolve client queries and concerns.
  • Resolve customer conflicts and handle escalation procedures.
  • Work effectively under pressure to meet deadlines and deliver results.
Requirements:
  • Graduate degree in any field with excellent communication and interpersonal skills.
  • Proficiency in English and Hindi languages.
  • Knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.
  • At least 2 years of experience in a customer-facing role.


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