Wintel Operations Specialist

7 days ago

Davangere, Karnataka, India beBeeInfrastructure Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
IT Infrastructure Leadership Role

We are seeking an experienced IT Infrastructure Lead to manage the day-to-day operations of our Windows environment, including Servers, Virtualization platform, and associated technologies.

This role involves collaborating with vendors and cross-functional teams to deliver business-as-usual services and infrastructure projects, ensuring secure, compliant, and efficient IT operations.

Key responsibilities include solution design, technical governance, patch and compliance management, lifecycle planning, and audit readiness.

The position also focuses on mentoring team members, driving root cause analysis and performance improvements, and ensuring readiness for technology migrations and hardware refreshes.

  • Manage global Windows operations (Windows & Linux, Virtualization, File Servers and related Ecosystem) in partnership with service provider.
  • Lead 24x7 business-as-usual activities, incident response, and escalations with hands-on technical depth.
  • Govern patch compliance, performance optimization, and infrastructure hardening.
  • Review, standardize, and drive continuous improvement of operational tasks and guidelines.
  • Design, Manage and Perform the DR for applications inline with Backup, Storage and Application teams.
  • Lead the technical execution of infrastructure projects, including OS upgrades, migrations, and platform transitions.
  • Architect and implement infrastructure solutions for new business requirements.
  • Drive initiatives for virtualization, automation, capacity planning, and legacy system upgrades.
  • Ensure proper documentation and technical sign-off for infrastructure change implementations.
  • Lead the technical governance of infrastructure changes, ensuring impact analysis, rollback plans, and approval processes.
  • Manage annual IT infrastructure budgets including hardware refresh, licensing, and managed services costs.

Maintain compliance with internal controls, policies. Conduct periodic review of EOL/EOS platforms and define decommission strategies. Track and resolve audit findings, document evidences, and support RCA processes.

Mentor and develop Windows L2/L3 team members and assess skill readiness in line with service provider. Collaborate with application, security, and compliance teams for cross-functional initiatives.

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