Travel Operations Specialist

5 days ago

Shimoga, Karnataka, India beBeeTicketing Full time ₹ 8,00,000 - ₹ 10,00,000
Job Title:

Night Shift Ticketing Executive

About the Role:

We are seeking a skilled and detail-oriented Night Shift Ticketing Executive to manage ticketing operations during evening and night hours.

Main Responsibilities:
  • Ticketing Operations: Book, cancel, reschedule, and manage domestic and international tickets. Handle amendments, refunds, and re-issuances as per client requirements. Monitor and resolve ticketing-related issues promptly.
  • Customer Support: Provide customer service via calls, emails, and chats during the night shift. Assist clients with queries related to fares, routing, and policies.
  • System Handling: Work on GDS platforms (Amadeus, Galileo, or Sabre) for reservations and ticket issuance. Ensure accurate data entry and booking processes.
  • Coordination: Liaise with airlines, suppliers, and internal teams to ensure smooth ticketing operations. Update clients on travel schedules, changes, and airline policies.
Required Skills & Qualifications:
  • Minimum 1–2 years of proven experience in airline ticketing or travel services.
  • Proficiency in GDS systems (Amadeus, Galileo, or Sabre). Certification is an advantage.
  • Strong knowledge of fare rules, airline ticketing policies, and international routing.
  • Excellent verbal and written communication skills in English.
  • Ability to work independently and manage responsibilities in a night shift setup.
Preferred Qualifications:
  • Candidates based in Ahmedabad, Gujarat will be given preference.
  • Experience handling night shift operations.
  • Familiarity with visa regulations, baggage policies, and travel restrictions will be an added benefit.
Work Hours (Night Shift):

Sunday to Friday: 06:00 PM – 12:00 Midnight Week Offs & Holidays: 10:00 AM – 05:00 PM

Benefits:
  • Competitive salary package.
  • Flexible work-from-home arrangement on holidays and week-offs.
  • Opportunity to grow with a dynamic team in the luxury travel industry.

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