Expert Oracle Cloud Payroll Specialist

2 days ago

Guntur, Andhra Pradesh, India beBeePayroll Full time ₹ 70,00,000 - ₹ 85,00,000
Senior Oracle Cloud Payroll Consultant

The Job

We are looking for a highly skilled and motivated professional to join our expanding Managed Services team in India.

This role is pivotal to establishing and growing our offshore capability, working closely with our UK-based counterparts to deliver high-quality managed services to our clients.

You will lead a team of payroll-focused support consultants, manage performance and development, and play a hands-on role in delivering support across Oracle Cloud Payroll and HCM solutions.

Key Responsibilities:
  • Leadership and Management: Lead and manage a team of Payroll and HCM support consultants based in India, including recruitment, onboarding, mentoring, and line management responsibilities.
  • Technical Expertise: Work hands-on as a senior Oracle Cloud Payroll consultant, triaging, diagnosing, and resolving complex client issues across Payroll and related modules.
  • Collaboration: Partner closely with the UK Payroll Support Lead to build a cohesive, cross-regional support function and align on service processes and client priorities.
  • Subject Matter Expertise: Act as the subject matter expert on Oracle Cloud Payroll, providing deep expertise in configuration, processing, troubleshooting, and legislative compliance.
  • Release Cycles: Supervise and contribute to quarterly Oracle Cloud release cycles, including impact analysis, regression testing, deployment, and communication of relevant changes to clients.
  • Training and Knowledge-Sharing: Deliver and coordinate training and knowledge-sharing sessions for team members to support capability growth and process alignment.
  • Troubleshooting: Troubleshoot and replicate functional issues, escalating to Oracle as needed and maintaining clear, well-documented resolutions.
  • Client Relationships: Build and maintain strong client relationships, ensuring a high level of satisfaction through responsive, proactive support and communication.
  • Process Improvement: Drive improvements in support processes, documentation, and internal tooling, helping to establish a scalable, high-performing payroll support model.
  • Strategic Input: Provide strategic input into the ongoing development and structure of the India Managed Services team.
  • Liaison: Act as a key liaison between India and UK teams, ensuring seamless collaboration and shared ownership of outcomes.

All employees have a responsibility to adhere to Information Security policies and processes and may be required to undertake activity from time to time to support company obligations to maintain ISO27001 Certification.

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