Senior Infection Control Product Specialist

The successful candidate will be responsible for developing and executing marketing campaigns to build awareness and generate demand.

• Organize product demonstrations, workshops, and industry conferences to showcase our products
• Create compelling marketing collateral and presentations that highlight the features and benefits of our products
• Analyze customer needs, market trends, and competitor offerings to identify opportunities for differentiation
• Monitor project funnel and submit accurate forecasts to inform business decisions

Market Development:

The ideal candidate will be responsible for planning and executing marketing programs to create market pull for IC products.

• Launch new products or product lines in the infection control market
• Conduct and execute symposiums, marketing programs, CMEs, and conferences to educate customers and promote our products
• Identify and collaborate with key stakeholders, including architects, construction companies, and project consultants
• Provide product information to bio-medical professionals, technicians, and nursing staff to ensure they are equipped to make informed purchasing decisions

Training Support:

The successful candidate will be responsible for providing training on IC products to sales teams and end-users.

• Initiate, conduct, and facilitate internal product and technical training sessions to ensure sales teams have the knowledge and skills needed to effectively promote our products
• Conduct operational training for end-users, follow-up trainings, and troubleshooting to ensure seamless product adoption
• Coordinate with other product managers for operational training during project completion

Sales Support:

The ideal candidate will be responsible for supporting sales teams with product knowledge, training, and strategic selling tools.

• Support sales teams with product knowledge, training, and strategic selling tools to ensure they can effectively promote our products to customers
• Identify cross-selling and upselling opportunities with consumables and equipment bundles to increase revenue and growth
• Attend or drive product-related technical discussions for projects, tenders, and business flows to ensure seamless communication with stakeholders
• Handhold and develop new sales reps to ensure they are confident in promoting our products

Other:

The successful candidate will be responsible for tracking sales and organizing stocks.

• Track sales and organize stocks to ensure we have a clear understanding of our inventory levels and can meet customer demands
• Maintain and analyze sales data, taking corrective actions as needed to optimize sales performance
• Handle complaints related to products from customers and coordinate feedback and resolution to ensure customer satisfaction

Qualifications & Skills:

Education:

• Bachelor's degree in Life Sciences, Biomedical Engineering, Biotechnology, Pharmacy
• MBA/PGDM in Marketing or Healthcare Management (preferred)

Experience:

• 5–8 years of experience in medical equipment, devices, consumables, preferably in the infection control industry
• Proven track record in managing technical products and consumables

Skills:

• Strong understanding of infection control practices and healthcare workflows
• Excellent communication, presentation, and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work cross-functionally with R&D, operations, and sales teams

Key Attributes:

• Strategic thinker with a customer-centric mindset
• Ability to simplify complex technical concepts into clear marketing messages
• Innovative, proactive, and result-driven
• Strong team player with leadership potential