Senior Client Servicing Expert

2 weeks ago

Kottayam, Kerala, India beBeeServicing Full time ₹ 18,00,000 - ₹ 21,00,000

Client Servicing Professional

Job Description

As a Client Servicing Professional, you will be responsible for providing exceptional support to our clients. Your primary focus will be on understanding client objectives and ensuring seamless communication with clarity.

You will serve as the primary point of contact for client requirements and queries, maintain positive client relationships through collaborative teamwork, and assist in crafting communication materials such as briefing notes, presentations, and one-pagers.

Key Responsibilities:

  • Serve as the primary point of contact for client requirements and queries.
  • Understand client objectives and ensure seamless communication with clarity.
  • Maintain positive client relationships through collaborative teamwork.
  • Assist in crafting communication materials such as briefing notes, presentations, and one-pagers.
  • Gather insights, case studies, and industry news to support client deliverables.
  • Contribute to thought-leadership and reputation management initiatives under guidance.
  • Coordinate with internal teams (design, strategy, execution) to deliver high-quality outputs on time.
  • Track deliverables, timelines, and ensure processes run smoothly.
  • Provide operational support to the Unit Lead/Manager for client projects.
  • Conduct basic research, competitor benchmarking, and trend tracking.
  • Monitor industry and digital trends to identify potential communication opportunities.
  • Identify small growth opportunities within existing accounts.
  • Support the team in preparing pitches and proposals.
  • Assist in creating performance reports with clear insights and learnings.
Required Skills and Qualifications

To succeed in this role, you should have:

  • 2-3 years of experience in client servicing, communications, PR, or related fields.
  • Strong communication and coordination skills.
  • Excellent writing and presentation abilities.
  • Awareness of digital media, influencers, and media landscapes.
  • Proficiency in MS PowerPoint, Word, and Excel.

Join Our Team Today

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