Operations Director

22 hours ago

Kannur, Kerala, India beBeeManagement Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

The role of Office Operations Manager is a key position within the organization, responsible for overseeing and optimizing the day-to-day operations of the office. This involves ensuring that all departments function smoothly and in alignment with company goals.

As a seasoned professional, you will have a strong understanding of office operations, including HR, Admin, Finance, Projects, Procurement, and Support Teams. Your expertise will enable you to ensure efficiency, timely task execution, clear communication, and strong coordination between all internal functions.

Key Responsibilities
  • Office Operations Management: Oversee day-to-day operations within the corporate office, ensuring proper functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects.
  • Interdepartmental Coordination: Align work between various verticals to ensure smooth workflows, track cross-functional tasks, identify roadblocks, and ensure timely resolution.
  • Process Optimization: Develop and implement standard operating procedures (SOPs) for all office functions, ensure document control, filing systems, and reporting formats are standardized and followed.
  • Reporting and Monitoring: Review daily, weekly, and monthly reports from all departments, prepare consolidated dashboards and updates for senior management, monitor internal KPIs related to operations, productivity, and project delivery support.
  • Team Oversight: Allocate and monitor tasks to department heads or coordinators, follow up on deadlines, pending work, and escalated issues, ensure that team members are adequately supported and resourced.
  • Compliance and Discipline: Ensure adherence to company policies, rules, and internal guidelines, maintain discipline, attendance, and punctuality within the office, work closely with HR for employee engagement, conflict resolution, and training needs.
  • Communication: Act as the central point of communication between departments and top management, handle operational escalations and ensure timely resolution, conduct regular coordination meetings with department heads.

The ideal candidate will possess a Bachelor's or Master's Degree in Business Administration, Operations, or related field, with 8-12 years of experience in office operations, administration, or general management. Key skills include strong multitasking, coordination, decision-making, and organizational skills, as well as technical knowledge of HR, Admin, Procurement, Finance, and Project Coordination. Proficiency in MS Office Suite and Task Management Tools is also essential.

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