Program Manager Mumbai
4 weeks ago
About the Role:
Nimaya is a not-for-profit organization dedicated to accelerating the careers of young women with big dreams who come from restrictive circumstances. We are seeking a dedicated and passionate Program Manager to lead and manage our operations on a day-to-day basis.
The Program Manager will be responsible for managing and supporting groups of learners to ensure their success and engagement throughout the learning journey. This includes building cohorts of ambitious young women from restrictive backgrounds, building and managing partnerships with other NGOs in the community, and tracking learners' progress and checking their learning to ensure they succeed.
Key Responsibilities:
- Build and manage partnerships with other NGOs in the community.
- Build relations with trainers and oversee program delivery.
- Manage and support groups of learners making sure they succeed and stay engaged.
- Track learners' progress and check their learning to ensure they succeed.
- Evaluate the program to ensure it is working well and find ways to improve it.
- Communicate clearly with learners, team members, trainers, and stakeholders to ensure a positive experience.
- Prepare and handle reports on learners to improve the program's efficacy.
Requirements:
- Minimum 2 years of experience in the education or service industry or in a client servicing or CSR program management role.
- Should already be based in Mumbai, Maharashtra.
- Passion for learning and helping others succeed with excellent communication skills in English, Hindi, and Marathi.
- Strong interpersonal and relationship-building skills, flexible and adaptable to changing needs.
- Excellent organizational and problem-solving abilities to manage multiple learner cohorts, address issues, and be able to multitask smoothly.
- Ability to work independently, make quick decisions, and proactively manage tasks.
- Efficient with digital tools and Google Suite.
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