
Elite Lifestyle Services Director
2 days ago
As a key member of our elite services team, the Concierge Manager plays a pivotal role in delivering exceptional, high-touch experiences to discerning clients. This leadership position involves overseeing a team of concierge executives and ensuring seamless service delivery across 24/7 rotational shifts.
The ideal candidate will possess a deep understanding of luxury, strong leadership abilities, and the capacity to mentor and guide a team of lifestyle executives. A bachelor's degree in hospitality management or a related field is preferred, along with a minimum 1-3 years of experience in luxury hospitality or client servicing.
This role requires building meaningful relationships with clients, supervising daily concierge operations, managing escalations, and mentoring team members. Strong connections in the luxury space, excellent communication skills, and the integrity to handle sensitive client information are essential.
Required Skills and Qualifications- Proven track record in leading high-performing teams and delivering white-glove service
- Strong leadership, mentorship, and communication skills
- Ability to work effectively in a dynamic, fast-paced environment
- Excellent verbal and written communication skills
As a valued member of our team, you can expect a competitive compensation package, opportunities for professional growth, and a collaborative work environment that fosters innovation and excellence.
OthersOur company values its employees' contributions and offers a comprehensive benefits package, including health insurance, retirement planning, and paid time off. We also prioritize employee well-being through regular wellness programs and team-building activities.
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