Operations Technical Learning

18 hours ago

Bellary, Karnataka, India beBeeTechnical Full time ₹ 17,38,159 - ₹ 20,84,937

Job Title: Operations Technical Learning Specialist

 

We are seeking a skilled and experienced Operations Technical Learning Specialist to develop and execute internal learning programs on the Business Process Management team.

This role will positively impact the entire department by collaborating with management, product managers, and Subject Matter Experts (SMEs). The successful candidate will be responsible for designing and facilitating technical training for all key systems and tools, product/launch enhancements, new hire, and ongoing learning needs.

 

Key Responsibilities:
  • Design and Develop Training Content: Create high-quality training content that aligns with business strategies and supports the growth of internal Operations employees.
  • Facilitate Engaging Training Sessions: Deliver technical learning programs that foster engagement and retention among participants.
  • Training Delivery Methods: Utilize WebEx webinars, Teams, classroom facilitation, virtual learning, and eLearning using Articulate 360 and Camtasia to reach a diverse audience.

 

Additional Responsibilities:
  • Assess Program Effectiveness: Evaluate program success using relevant metrics and correlate them with learning objectives.
  • Implement Innovative Learning Methodologies: Research and implement competitive learning methodologies, delivery methods, and technologies that enhance adult learning engagement and retention.
  • Manage Training-Related Resources: Manage training-related resources in various libraries and implement controls to ensure access to learning content.

 

Requirements:
  • Bachelor's Degree or Equivalent Experience: A bachelor's degree or equivalent work experience plus 2-3 years of instructional design skills is required.
  • Excellent Facilitation Skills: Excellent facilitation skills that foster engagement in a web-based or in-person environment are essential.
  • Attention to Detail: Attention to detail, sense of urgency, and consistent follow-through are highly critical skills.

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