Customer Insights Strategist

5 days ago

Bikaner, Rajasthan, India beBeeDataDriven Full time ₹ 30,00,000 - ₹ 50,00,000

As a data-driven professional, you will play a pivotal role in shaping our customer-centric strategy.

Job Responsibilities:
  • Prepare and maintain business intelligence reports to track key performance indicators.
  • Analyze customer behavior to identify trends, gaps, and opportunities for growth.
  • Engage with customers directly through calls to capture feedback and understand their pain points.
  • Provide actionable insights to internal teams to enhance overall customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to ensure data accuracy and consistency.

Key Skills:

  • Minimum 6 months of experience in business analysis or data science.
  • Strong analytical mindset with problem-solving ability and attention to detail.
  • Proficiency in Excel (basic to advanced) and data visualization tools.
  • Good communication skills with the ability to connect empathetically with customers.
  • A customer-first mindset and eagerness to contribute to continuous improvement.

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