
Education Program Coordinator
13 hours ago
Job Title: Learning Operations Specialist
This role is a critical component of our learning and development (L&D) team, responsible for ensuring the smooth execution of L&D programs and domains from an operational perspective. The successful candidate will work closely with other L&D team members, stakeholders across the organization, and 3rd party vendors to support the creation and implementation of effective and scalable learning solutions.
- The ideal candidate will have experience in systems/operational roles in tech, with a strong background in learning management systems (LMS). Strong written and verbal communication skills in English are essential, as well as excellent Excel/Google Sheets skills.
- A fast executor with excellent organizational skills, the successful candidate will be able to prioritize tasks effectively and manage multiple projects simultaneously.
- As a team player with a can-do approach, resourceful and independent, the successful candidate will be able to drive a learning culture and adopt L&D best practices across the organization.
Responsibilities:
- Manage and maintain our Learning Management System (LMS) - upload courses and create learning plans, manage users, provide employees with support, and troubleshoot problems.
- Create reports and analyze data to measure our learning activities and learning platforms' usage.
- Collaborate with L&D team members to maintain and create effective and scalable learning solutions.
- Support the execution of L&D programs that are owned by other L&D functions.
- Coordinate procurement and payments processes for learning activities and manage vendor relationships.
Qualifications:
- 2 years of experience in systems/operational roles in tech.
- Strong written and verbal communication skills in English.
- Strong Excel/Google Sheets skills.
- Familiarity with learning management systems (Docebo in particular).
- Fast executor with excellent organizational skills.
- Team player with a can-do approach, resourceful and independent.
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