Salesforce Supply Chain Coordinator

1 day ago

Noida, Uttar Pradesh, India beBeeBusiness Full time ₹ 7,00,000 - ₹ 10,00,000
Job Description

We are a dynamic company disrupting the financial landscape and revolutionizing how businesses gain access to working capital. Our team comprises of collaborative employee-owners who are invested in our work and each other.

We value teamwork, innovation, and proactive individuals who find creative solutions to get things done.

Our Mission

We ensure every business has the resources needed to thrive by delivering impactful results through our cutting-edge technology.

Our platform offers a human touch, giving customers direct support and ensuring team members have the tools and resources to deliver on our promise.

Key Responsibilities

As a Business Analyst - Salesforce Supplier Mailbox Support & Negotiations, you will oversee the supplier mailbox and utilize Salesforce to assist suppliers whose payment terms are being extended.

  • Monitor the supplier mailbox within Salesforce and respond promptly to incoming inquiries.
  • Communicate with suppliers regarding payment term extensions, ensuring clarity and professionalism in all correspondence using approved FAQs.
  • Collaborate with internal teams to gather information on extended payment terms and their impact.
  • Track and document all supplier communications within Salesforce to maintain accurate records.
  • Educate complex or urgent supplier issues to senior team members when necessary.
  • Support reporting and analysis of mailbox activities and supplier responses.
  • Improve communication templates and workflows to enhance the supplier experience.
Required Skills & Qualifications
  • Pursuing or recently completed a degree in Business, Finance, Communications, or a related field.
  • Basic knowledge of Salesforce or other CRM systems is a plus.
  • Strong written and verbal communication skills, with attention to detail and clarity.
  • Ability to manage time effectively and prioritize tasks in a fast-paced environment.
  • Comfortable working with cross-functional teams and handling sensitive information.
  • Strong organizational and problem-solving skills.
  • Proficiency in Microsoft Office, especially Excel and Outlook.

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