
Application Support Specialist
3 days ago
We're seeking a skilled Application Support Engineer to join our team.
Required Skills:
- BA/BS degree in engineering or math
- Minimum 5 years of experience in providing technical customer support for Cloud applications and web technologies
- Familiarity with Salesforce and SQL is mandatory
- Good knowledge of CPQ/CLM is a plus
- Strong analytical skills with detail-orientation and ability to drive issues towards resolution
- Excellent verbal and written communication skills
- Team player with passion to learn and adapt to a rapidly changing environment
Benefits:
- Opportunity to work on complex software issues and troubleshoot problems
- Chance to collaborate with internal teams and subject matter experts
- Work-life balance with remote work options
Others:
- Must have excellent documentation skills
- Ability to dig deep to identify recurring or unknown issues and provide root-cause analysis
- Intuitive ability to handle people well
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