Application Support Specialist

3 days ago


Hyderabad Secunderabad Telangana Bengaluru Bangalore, India beBeeTroubleshooter Full time ₹ 9,00,000 - ₹ 12,00,000

We're seeking a skilled Application Support Engineer to join our team.

Required Skills:

  • BA/BS degree in engineering or math
  • Minimum 5 years of experience in providing technical customer support for Cloud applications and web technologies
  • Familiarity with Salesforce and SQL is mandatory
  • Good knowledge of CPQ/CLM is a plus
  • Strong analytical skills with detail-orientation and ability to drive issues towards resolution
  • Excellent verbal and written communication skills
  • Team player with passion to learn and adapt to a rapidly changing environment

Benefits:

  • Opportunity to work on complex software issues and troubleshoot problems
  • Chance to collaborate with internal teams and subject matter experts
  • Work-life balance with remote work options

Others:

  • Must have excellent documentation skills
  • Ability to dig deep to identify recurring or unknown issues and provide root-cause analysis
  • Intuitive ability to handle people well


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