Customer Service Representative

23 hours ago

Anantapur, Andhra Pradesh, India beBeeFrontDesk Full time ₹ 5,00,000 - ₹ 8,00,000

We are seeking a highly skilled and professional Front Desk Manager to join our organization. As the first point of contact for students, visiting faculty, and guests, this role is crucial in providing exceptional service and ensuring a smooth experience for all visitors.

Key Responsibilities:
  • Manage front desk operations, handle guest relations, and address student accommodation concerns.
  • Serve as a liaison between students, administration, and internal teams for resolution of issues.
  • Coordinate with housekeeping, maintenance, and security teams for efficient operations.
  • Maintain records of complaints, repairs, and service requests, and ensure timely resolution.

Requirements:

  • A graduate degree in Hospitality, Administration, or a related field.
  • 2–4 years of experience in front desk, guest relations, or facility management (preferably in an educational institute or hospitality sector).

Key Skills:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving ability with a student- and guest-centric approach.
  • Ability to multitask and handle pressure situations calmly.

This role requires a high level of professionalism, attention to detail, and excellent organizational skills. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this opportunity.

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