Customer Service Coordinator

4 days ago


Gulbarga, Karnataka, India beBeeOperations Full time ₹ 40,00,000 - ₹ 72,00,000
Operations Specialist

This role focuses on delivering exceptional customer experiences through timely and efficient support.

The ideal candidate will possess prior experience in e-commerce operations, proficiency in using MS Office Suite, specifically Excel, and strong organizational and multitasking skills.

  • Respond to customer inquiries across multiple platforms
  • Manage inventory for packaging materials and replenish stock as needed
  • Process returns, refunds, and exchanges efficiently
  • Coordinate order dispatches and reimbursements
  • Facilitate communication with customers to understand feedback
Key Responsibilities:

The selected candidate will be responsible for overseeing the smooth operation of warehouse activities, monitoring daily shipments to ensure timely delivery, and maintaining accurate records.

Requirements:

Excellent verbal and written English communication skills are essential for this role. The candidate should be able to work effectively in a team environment and adapt to changing priorities.



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