
Customer Service Coordinator
4 days ago
This role focuses on delivering exceptional customer experiences through timely and efficient support.
The ideal candidate will possess prior experience in e-commerce operations, proficiency in using MS Office Suite, specifically Excel, and strong organizational and multitasking skills.
- Respond to customer inquiries across multiple platforms
- Manage inventory for packaging materials and replenish stock as needed
- Process returns, refunds, and exchanges efficiently
- Coordinate order dispatches and reimbursements
- Facilitate communication with customers to understand feedback
The selected candidate will be responsible for overseeing the smooth operation of warehouse activities, monitoring daily shipments to ensure timely delivery, and maintaining accurate records.
Requirements:Excellent verbal and written English communication skills are essential for this role. The candidate should be able to work effectively in a team environment and adapt to changing priorities.
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