Customer Service Advisor

2 days ago


Gulbarga, Karnataka, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000
Job Description:

Main Responsibilities:

  1. Manage customer queries via multiple channels.
  2. Provide prompt and professional responses to ensure high customer satisfaction.
  3. Collaborate with internal teams to resolve customer concerns.
  4. Develop and maintain customer service policies and standards.
  5. Ensure compliance with service protocols.
  6. Conduct research to provide answers for customers.
  7. C coordinate with other departments for smooth information flow.
  8. Maintain accurate records and documentation.

Essential Qualifications:

  1. Bachelor's degree with regulatory knowledge.
  2. 2-3 years of experience; industry experience in healthcare preferred.
  3. Proficient in Microsoft Office, SAP, and Outlook.
  4. Strong analytical and problem-solving skills.
  5. Effective communication skills.
  6. Team player with a solution-oriented approach.

Key Requirements:

  1. Strong interpersonal and oral communication skills.
  2. Ability to work in a team environment.
  3. Problem-solving and analytical skills.


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