Service Innovation Expert

2 weeks ago


Madurai, Tamil Nadu, India beBeeDesigner Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Lead Service Designer

We are seeking a seasoned service designer with a strategic mindset and excellent communication skills to join our team. Your expertise will be crucial in uncovering the competitive landscape, developing innovative solutions, and driving business growth.

About the Role
  • Uncover market opportunities and develop data-driven insights to inform product development
  • Work closely with cross-functional teams to design and deliver end-to-end customer experiences
  • Collaborate with stakeholders to challenge existing assumptions and drive innovation
  • Develop and implement research methodologies to gather actionable insights
  • Communicate complex ideas effectively to both technical and non-technical audiences

Requirements:

  • 6+ years of experience as a service designer in the financial sector
  • Demonstrated ability to think critically and hold complexity
  • Experience working with emerging technology and technical teams
  • Strong analytical and problem-solving skills

Nice to Have:

  • Experience with blockchain and its applications in new ways
  • Familiarity with lean startup methodologies
  • Ability to pivot quickly and adapt to changing project requirements

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