Patient Care Coordinator

24 hours ago

Amrāvati, Maharashtra, India beBeeAdministration Full time ₹ 60,00,000 - ₹ 85,00,000
Job Title: Patient Service Specialist

We are seeking a highly organized and articulate professional to join our team as a Remote Patient Service Specialist. This full-time, remote position is responsible for providing essential administrative and patient support for a U.S.-based physical and rehabilitation medicine clinic.

  • Key Responsibilities:
  • Financial & Administrative Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
  • Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.
Required Skills & Qualifications:
  • Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent.
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic or AthenaHealth is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.
  • Work Hours: You must be available to work from Monday to Thursday, 5:30 PM to 6:30 AM IST, and Friday, 5:30 PM to 4:30 AM IST.
Benefits:
  • Remote work opportunity with flexible hours.
  • Opportunity to work with a dynamic team in the healthcare industry.

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