Senior IT Asset Management Specialist
3 weeks ago
Job Title: Senior IT Asset Management Specialist
Job Summary: We are seeking a highly skilled Senior IT Asset Management Specialist to join our team at The Career Works Limited. The successful candidate will be responsible for managing our IT asset inventory, ensuring data accuracy and completeness, and implementing effective governance processes.
Key Responsibilities:
- Collect and maintain accurate CI attributes based on the new data model from Infrastructure and Application stakeholders.
- Maintain the HAM Content library, ensuring normalization at 90% and updating the CMDB data model with non-standardized new models from vendors.
- Update asset status in CMDB, collaborating with respective teams.
- Manage EOL/EOS details for all platform devices in the CMDB.
- Establish a monthly CMDB maturity scorecard to track data accuracy and address any inaccuracies proactively.
- Ensure data completeness for existing applications and their infrastructure mappings, including capturing network dependencies.
- Verify disposal requests monthly, ensuring disposal documents are available for all disposed assets.
- Establish governance processes to synchronize CMDB data with Finance systems for new asset onboarding and off boarding.
- Drive monthly reconciliation exercises to maintain data accuracy, resolving any data mismatches.
- Configure SNOW Agent mobile app for regional teams.
- Establish links between consumables and parent assets to eliminate orphan peripherals.
- Collate available HAM reports into single dashboards for easy reference and analysis.
- Ensure update software inventory is maintained in ServiceNow.
- Onboarding and lifecycle management of new software/license model in SAM as per defined process.
Requirements:
- Strong knowledge of CMDB best practices and data modeling.
- Proficiency in using ServiceNow (SNOW) or similar IT asset management tools.
- Excellent attention to detail and ability to maintain data accuracy.
- Strong communication and collaboration skills.
- Proven ability to establish and track metrics to measure CMDB maturity.
- Familiarity with network dependencies and infrastructure mapping.
- Experience in governance processes and data synchronization with other integrated systems.
- CMDB – data model designing, setting up automatic discovery, data certification.
- Experience with audit management and stock take is preferred.
- Minimum of 2 years of relevant experience in IT asset management, specifically in CMDB management.
- B.E/MCA.
- B.E in Computer Science/Information Technology preferred.
- MSC or MCS.
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