Senior IT Asset Management Specialist
6 days ago
Job Overview
We are seeking a skilled Senior IT Asset Management Specialist with expertise in ServiceNow ITAM, Service Mapping, and CMDB. The ideal candidate will be responsible for implementing, customizing, and optimizing these modules to meet client requirements.
Key Responsibilities
- ServiceNow ITAM Implementation: Configure and deploy IT Asset Management solutions, ensuring alignment with business processes.
- Service Mapping: Implement and customize Service Mapping to enhance the visibility of IT infrastructure and services.
- CMDB Management: Maintain and optimize the Configuration Management Database (CMDB) for accurate asset tracking and configuration.
- Client Collaboration: Work closely with clients to gather requirements and provide tailored solutions.
- Customization & Integration: Customize ServiceNow modules and integrate them with other systems as needed.
- Performance Monitoring: Ensure optimal performance of implemented solutions and address any issues.
- Documentation & Reporting: Maintain thorough documentation of processes and generate reports for stakeholders.
Requirements
- Must have working experience in at least one of the other ServiceNow modules like Event, Discovery, Service Mapping, CSM, FSM, SAM, HAM, GRC, SecOps, Strategic Portfolio Management, Integration Hub, etc.
- Knowledge and experience of complex custom application development will be an added advantage.
- Knowledge of data management, database design, and database concepts.
- Must have ServiceNow Admin Certification (CSA).
- ServiceNow Certified Application Developer (CAD) will be preferred.
- Any ServiceNow Certified Implementation Specialists (CIS) will be preferred.
- ITIL Foundation Certified is a plus.
- Relevant ServiceNow certifications are a must.
What We Offer
We offer a flexible hybrid work environment, the opportunity to work on cutting-edge ServiceNow solutions, and the chance to work on multiple clients. If you're passionate about ServiceNow and ready to make an impact, we'd love to hear from you.
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