
Booking Specialist
4 days ago
Job Description
We are seeking a proactive Reservation Coordinator to handle ZHotel bookings, manage reservations, and provide information on availability and pricing.
This role demands strong communication skills, attention to detail, and a passion for delivering exceptional customer service.
- Assist customers with ZHotel bookings by sharing property details, availability, and pricing.
- Handle calls, messages, and inquiries from potential guests or partners.
- Manage and update reservation records, ensuring accuracy and timeliness.
- Coordinate with internal teams (Sales, Operations, Property Managers) for booking confirmations.
- Provide follow-up and support on customer queries and resolve concerns proactively.
- Maintain daily records of reservations, changes, cancellations, and feedback.
- Upsell relevant options based on availability and customer needs.
- Support reservation reporting and contribute to enhancing booking efficiency.
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Finance Specialist
11 hours ago
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2 days ago
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Financial Management Specialist
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