
Senior Fraud Analyst
2 weeks ago
We are seeking a highly skilled professional to join our fraud and dispute resolution team.
- Key Responsibilities:
- Investigate and analyze fraud cases related to transactions, ensuring timely resolution according to defined standards.
- Review transaction details and supporting documentation to validate disputes and identify fraudulent activities.
- Collaborate with cross-functional teams to ensure seamless case resolution.
- Identify patterns and trends in fraud to recommend process improvements and mitigation strategies.
- Provide detailed documentation of case outcomes and escalate complex issues.
- Ensure adherence to operational guidelines, compliance standards, and regulatory requirements in all case handling.
- A degree in any field
- Minimum 1-4 years of experience in fraud management, dispute resolution, or related roles within the payments industry.
- Strong knowledge of payment processing systems, card schemes, and fraud detection methodologies.
- Analytical mindset with the ability to interpret complex transaction data.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
-
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