
Senior Network Engineer
11 hours ago
The successful candidate will provide L3 network support for troubleshooting issues related to routing, switching, and firewall configurations. This includes remotely accessing devices at various client locations to perform diagnostics, troubleshooting, and resolution of network-related issues.
Key Responsibilities:- Collaborate with NOC, SOC, and Help Desk teams to resolve escalated tickets within SLAs while ensuring proper documentation and ticket updates.
- Monitor network traffic, identify bottlenecks, and proactively resolve network issues.
- Deploy and manage firewalls (Fortinet, Palo Alto, WatchGuard) to ensure secure network communication and compliance.
- Create, update, and maintain firewall rules and configurations to accommodate evolving network requirements.
- Troubleshoot and resolve firewall-related issues, ensuring proper network segmentation and security policies are in place.
- Monitor the health and performance of the network infrastructure, ensuring continuous uptime and reliability.
- Maintain clear, concise documentation for network configurations, changes, troubleshooting steps, and solutions.
- Implement regular network audits to ensure the infrastructure remains organized, secure, and well-maintained.
- Ensure network cleanliness and efficiency by removing obsolete configurations, unused IPs, and outdated network devices.
- Configure and manage SD-WAN solutions and associated controllers for cloud-managed network devices.
- Assist in the setup, deployment, and troubleshooting of SD-WAN networks across multiple client sites.
- 9+ years of experience in network support, with L3-level expertise in troubleshooting complex network issues in a 24x7 NOC, SOC, and Help Desk environment.
- Extensive experience with networking technologies including routing, switching, and firewall management.
- Hands-on experience with Juniper, HP Aruba, Cisco Meraki, Palo Alto, Fortinet, and WatchGuard firewalls and devices.
- Strong knowledge of SD-WAN technologies and the configuration of cloud-managed network devices.
- Experience working with Azure and AWS network configurations is a plus.
- Proficient in network monitoring tools and diagnostic utilities.
- Cisco CCNP, Fortinet NSE, Palo Alto Networks PCNSE, or similar certifications.
- SD-WAN certifications (e.g., Meraki SD-WAN).
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