Customer Support Agent

3 weeks ago


Bengaluru, Karnataka, India ModSquad Full time
Customer Support Agent

About the Role:

We are seeking a skilled Customer Support Agent to join our team at ModSquad. As a Customer Support Agent, you will be the primary point of contact for our clients, providing exceptional support and resolving customer concerns in a timely and professional manner.

Responsibilities:

  • Provide top-notch customer support via phone, chat, and/or email
  • Respond to customer inquiries and resolve issues in a friendly and professional manner
  • Work collaboratively with our team to ensure seamless customer experience

Requirements:

  • Dedicated laptop or desktop computer with Windows 10 or above
  • Quality headset
  • Quiet workspace
  • Willingness to install MSQ security software and 2FA app on phone

Language: Bilingual: Mandarin/English



  • Bengaluru, Karnataka, India CapTalent HR Full time

    Job Title: Customer Support Agent for Banking ProcessWe are seeking a highly motivated and skilled Customer Support Agent to join our team at CapTalent HR. As a Customer Support Agent, you will be responsible for providing exceptional customer service to our banking clients via voice and chat.Key Responsibilities:Respond to customer inquiries and resolve...


  • Bengaluru, Karnataka, India Bangalore Job Hub Full time

    Job Title: International Voice ProcessAbout the Role:We are seeking a highly skilled Customer Service Agent to join our team at Bangalore Job Hub. As a Customer Service Agent, you will be responsible for handling customer queries and providing support over phone calls.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and...


  • Bengaluru, Karnataka, India Travix Full time

    About TravixAs a leading global online travel agency, Travix operates across 5 continents, serving millions of customers worldwide. Our mission is to provide an exceptional end-to-end booking experience. To achieve this goal, we're seeking a skilled Customer Service Agent to join our team.Key ResponsibilitiesProvide top-notch customer service via phone,...


  • Bengaluru, Karnataka, India Info HR Solutions Full time

    Company OverviewAt Info HR Solutions, we strive to deliver exceptional services as a trusted HR partner. Our team of experts is dedicated to providing tailored HR solutions to meet the unique workforce needs of our clients.Job OverviewWe are seeking a Customer Service Agent to provide exceptional customer service and support to our clients. This full-time...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full time

    A key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full time

    Job Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...


  • Bengaluru, Karnataka, India Bolster Legal Full time

    {"h1":"Customer Support Role at Bolster Legal"}Bolster Legal is a leading provider of legal backend services for US-based law firms.We are seeking a Customer Support professional to provide exceptional service and support to our clients.Key Responsibilities:Review case details to determine required medical records and documents.Contact healthcare facilities...


  • Bengaluru, Karnataka, India CapTalent HR Full time

    Job Title: Voice Banking Support AgentJob Summary: We are seeking a skilled Voice Banking Support Agent to join our team. As a Voice Banking Support Agent, you will be responsible for providing exceptional customer service to our clients via phone.Key Responsibilities:Provide timely and effective solutions to customer inquiries and concernsAnswer customer...

  • Customer Service Agent

    12 hours ago


    Bengaluru, Karnataka, India Skylar Consultancy Full time

    Are you passionate about delivering exceptional customer experiences?We are seeking highly skilled and motivated individuals to join our team as Customer Service Agents, providing real-time communication support to clients. Job Summary:As a Customer Service Agent, you will be responsible for handling customer inquiries via instant messaging, ensuring timely...


  • Bengaluru, Karnataka, India Skylar Consultancy Full time

    Skylar Consultancy is seeking a skilled Customer Support Representative to join our team. As a Chat Support Agent, you will be responsible for providing excellent customer service via instant messaging, resolving issues, and ensuring a positive experience for our clients.Key Responsibilities:Communicate effectively with customers through written and spoken...


  • Bengaluru, Karnataka, India Skylar Consultancy Full time

    Job Title: Customer Service AgentDescription:We are seeking a skilled Customer Service Agent to join our team at Skylar Consultancy. As a Chat Support Representative, you will be responsible for providing excellent customer service via real-time communication.Key Responsibilities:Communication Skills (Both Written and Spoken)Multitasking...


  • Bengaluru, Karnataka, India Innovatia Full time

    Innovatia Technical Services Inc. (ITSI) is a leading technology outsourcing support provider specializing in workflow and knowledge processes, technical support, and multilingual services.We are seeking a full-time Customer Service Specialist with Multilingual Expertise to assist customers through complex processes and drive successful outcomes for our...


  • Bengaluru, Karnataka, India Lectra Full time

    POSITION SUMMARY The Customer Support Coordinator will ensure smooth and efficient activities from the Expertise Center (Call Center) where Equipment and Software specialists support remotely customers in India. He/She will work closely with the Expertise Center team. We require an organized individual with ideally a call centre experience. This position...


  • Bengaluru, Karnataka, India 2coms Full time

    Job Title: Agent Bank Invoice Receipts Technical Support SpecialistJob Summary:2coms seeks a Senior Process Executive to join our team as an Agent Bank Invoice Receipts Technical Support Specialist. As a key member of our Agent Bank Charges team, you will be responsible for processing payments of invoices, ensuring timely logging, validation, and approvals,...


  • Bengaluru, Karnataka, India SHININGSTAR CONSULTANTS PRIVATE LIMITED Full time

    Company OverviewSHININGSTAR CONSULTANTS PRIVATE LIMITED is a leading staffing and recruitment company with a strong presence in Pune, Maharashtra. Our team of experienced professionals strives to provide bespoke solutions to clients, leveraging our expertise to deliver exceptional results.Job OverviewWe are seeking a skilled Agency Development Manager to...


  • Bengaluru, Karnataka, India Kenvue Full time

    At Kenvue, we are committed to delivering exceptional care through our innovative products and services. As a Virtual Agent Engineer, you will play a critical role in designing and developing cutting-edge virtual agent systems that meet the evolving needs of our customers.Key Responsibilities:Develop and maintain virtual agent systems that provide seamless...


  • Bengaluru, Karnataka, India 2coms Full time

    Job DescriptionWe are looking for an excellent Customer Support Specialist to join our team in Bangalore. As a Voice Support Agent, you will play a critical role in delivering exceptional customer experiences through effective communication and issue resolution. The ideal candidate will have excellent English communication skills, be open to working 24/7,...


  • Bengaluru, Karnataka, India Kenvue Full time

    At Kenvue, we're passionate about delivering exceptional care to our customers. As a Virtual Agent Engineer, you'll play a critical role in developing and maintaining our virtual agent systems, ensuring they meet the needs of our organization.Key Responsibilities:Design and implement innovative solutions to improve the virtual agent system's performance and...


  • Bengaluru, Karnataka, India Kenvue Full time

    Job Role SummaryAs an ITSM Solution Architect at Kenvue, you will be responsible for operational management of support teams tools and services supporting the Service Desk, including virtual agent, survey, translations and scheduling.Key Responsibilities:Lead the deployment of ServiceNow Virtual Agent to improve user experience and reduce higher cost...


  • Bengaluru, Karnataka, India Kenvue Full time

    About the RoleThe Virtual Agent Engineer is a key member of our team, responsible for designing and implementing innovative solutions to improve the virtual agent system's performance and user experience.Key ResponsibilitiesDevelop and maintain virtual agent systems that meet the needs of the organizationCollaborate with cross-functional teams to ensure the...