
Financial Performance Manager
18 hours ago
Job Overview
We are seeking an experienced Revenue Assurance professional to join our team.
The ideal candidate will have a strong background in revenue management, with expertise in dispute resolution, collections, and reconciliation. They will work closely with Finance, Sales, Customer Success, and key stakeholders to resolve disputes and close aged receivables.
Key Responsibilities:- High-Aging Customer Coordination: Proactively manage the end-to-end collections process for high-value, high-aging accounts.
- Dispute Resolution: Investigate invoice disputes, root-cause issues (pricing, usage, quality), and partner with Sales/Ops to negotiate quick resolution.
- End-to-End Reconciliation: Perform detailed account reconciliations between our ERP and customer statements, identifying unapplied cash, short-pays, and credit notes.
- Process Improvement & Controls: Document and enhance standard operating procedures for revenue assurance, dispute management, and collections. Implement controls to prevent recurrence of aged receivables.
- Reporting & Analysis: Deliver weekly/monthly aging reports, dispute aging trackers, and root-cause analytics to leadership.
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