Technical Support Specialist

3 weeks ago


Mohali, India Zouma Creative Studios Pvt. Ltd. Full time
Job Title: Technical Support Engineer - Troubleshooting

At Zouma Creative Studios Pvt. Ltd., we are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing advanced technical support and troubleshooting for a range of IT systems and services.

Key Responsibilities:
  • Deploy, configure, and migrate Microsoft Office 365 Cloud services, including Exchange, SharePoint, and Azure.
  • Administer and manage cloud VoIP systems.
  • Maintain and support Microsoft Server environments, including Hyper-V and VMware.
  • Perform hardware maintenance and provide support for various devices and components.
  • Configure and manage networking systems, including firewalls and Wi-Fi networks.
  • Support and troubleshoot Sage and Iris accounting software.
Key Skills/Areas of Competence:
  • Microsoft Office 365 Cloud:
    • Expertise in deployment, configuration, and migration of Exchange, SharePoint, and Azure services.
  • Cloud VoIP Systems:
    • Administration and management of cloud-based VoIP solutions.
  • Microsoft Server / Virtualization:
    • Proficient in Microsoft Server, Hyper-V, and VMware environments.
  • Hardware Maintenance:
    • Hands-on experience with hardware maintenance and support.
  • Networking:
    • Strong networking skills, including firewall configuration and Wi-Fi network setups.

We are looking for a highly motivated and experienced Technical Support Engineer to join our team. If you have a passion for IT and are looking for a challenging role, please apply today.



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